What's Included?

We offer high-resolution JPEG files for our downloadable artwork.

How Do I Access My Purchase?

You'll receive a confirmation email with a download link and order details shortly after your purchase.

How Fast Will I Receive My Digital Download?

You will receive instant access to your files as soon as the purchase is completed. For custom art, delivery is within 8-12 hours after approval.

For a comprehensive explanation of our policies regarding downloads and delivery, please visit our Shipping Policy.

How Can I Share My Ideas?

Provide detailed instructions in the "Special Instructions" section during checkout or contact us via email.

Do You Offer Support?

Absolutely! Our friendly customer service team is available 7 days a week from 07:00 to 00:00 GMT. You can reach us by email at info@artstoglory.com or via Live Chat.

How Long Does It Take to Finish Custom Pieces?

Custom pieces take 8-12 hours to finish after purchase. We will ask for your approval before finalising.

Can I Make Changes to the Custom Artwork?

Yes, you can request minor adjustments free of charge within 30 days of receiving the artwork. Extensive changes may require an additional fee.

Can I Return My Digital Product?

We do not accept returns for digital products unless the product is defective or misrepresented. In such cases, you may be eligible for a refund or exchange.

Unsatisfied with Your Purchase?

If you believe the product is defective or misrepresented, contact us within 90 days of purchase with proof of the issue. We will work with you to find a suitable solution, which may include a replacement, exchange, or refund, depending on the circumstances.

How Long Will It Take to Process a Refund?

Once we verify the issue, refunds or exchanges will be processed as quickly as possible, but it may take up to 30 days for funds to appear in your account, depending on your payment method.

For a comprehensive explanation of our policies regarding returns, exchanges, and cancellations, please visit our Refund Policy.

Custom Art Edits

We're happy to make minor adjustments free of charge within 30 days of receiving your artwork. Extensive changes may require an additional fee. Custom art is non-refundable after you have reviewed and confirmed your artwork.

Cancellations

You can cancel your order before we begin working on your artwork without any penalty. If you wish to cancel after we have started work, a cancellation fee may apply, up to 50% of the purchase price, depending on the progress made.

Can I Cancel or Modify a Digital Download Order?

Digital downloads cannot be cancelled or modified after delivery. If you encounter issues such as defects or misrepresentation, please contact us for assistance.

What Are the Perks?

Join our community to unlock exclusive discounts, early access to new releases, and more exciting benefits!

How Do I Become a Member?

Simply sign up on our website to join our community and start receiving exclusive benefits and updates.

Policy Updates

We reserve the right to modify our policies based on our evolving needs. We will strive to keep our policies updated and readily available on our website.

Personal Use Only

All artwork is sold for personal use only and cannot be used for commercial purposes without prior written permission from © Arts To Glory.

Privacy Policy

To understand how we collect, use, and protect your personal information, please read our Privacy Policy.

Terms of Service

For detailed information about using our website and services, please review our Terms of Service.